Manager, Compliance & Risk Management - East Syracuse

Location US-NY-East Syracuse
281 Sanders Creek Parkway
Job Type
# of Openings Remaining

Position Summary

Aspen Dental Management, Inc. (ADMI) is the nation’s premier dental services organization. We provide expert business and administrative support to the fastest growing, branded network of dental practices in the country. We recognize that our success is a direct result of empowering and supporting ambitious dental professionals; together we build and develop successful, patient focused dental practices. As a reflection of our current needs and planned growth we are very pleased to offer an opportunity to join our team as a Manager, Compliance & Risk Management.


Under the general direction of the Vice President of Compliance & Risk Management, the Compliance & Risk Management Manager is responsible for implementing and facilitating components of the compliance programs and risk management programs, including but not limited to policies and procedures, training and education, compliance investigations, monitoring, risk assessments and communications. The Manager will be responsible for facilitating compliance across ADMI and the practices it supports.


The Manager of Compliance & Risk Management, is responsible for identifying organizational risks, recommending risk transfer solutions, administering risk transfer programs as appropriate and mitigates retained risk via loss prevention and loss control programs.


  • Act as a liaison within the company and with customers
  • Advise internal management or business partners on the implementation or operation of compliance programs.
  • Assists with the compliance program implementation and policy enforcement.
  • Direct the development or implementation of compliance-related policies and procedures throughout ADMI and the practices ADMI supports.
  • Identify compliance and risk management issues that require follow-up or investigation.
  • Serve as a confidential point of contact for individuals to communicate with management, seek clarification on issues or dilemmas, or report concerns/irregularities.
  • Maintain documentation of compliance activities, such as complaints received or investigation outcomes.
  • Consult with corporate attorneys as necessary to address difficult legal compliance issues.
  • Discuss emerging compliance and risk management issues with management or employees.
  • Conduct training on compliance related topics, policies or procedures.
  • Compiles, reviews, and analyzes reports to identify trends and ensure system effectiveness
  • Oversee internal reporting systems such as corporate compliance hotline and inform individuals about these systems.
  • Understands and communicates claims management philosophy and strategy.
  • Builds, maintains, and manages relationships with third parties, insurance carriers, outside legal counsel and other related parties.
  • Communicate and educate company and field personnel to improve compliance and reduce losses.
  • Supervises worker’s compensation staff.
  • Understands departmental metrics and proactively identifies actions to reverse negative trends.
  • Supports compliance and risk projects and initiatives.
  • Promotes loss prevention strategies.
  • Stays current with evolving risk areas, pending industry changes, compliance program requirements, best practices and industry trends.
  • Facilitates compliance with federal, state and industry regulations and standards
  • Identifies where issues with legality and ethics within the company are taking place, and works with leadership to fix these problems quickly and effectively.

Minimum Education and Experience


  • Bachelor’s degree in related field required
  • Certified in Healthcare Compliance (CHC) preferred
  • 5+ years of experience in a corporate compliance or risk management role
  • 2+ years of supervisory experience
  • Experience interpreting and applying federal healthcare program laws and regulations.
  • Knowledge and experience managing a variety of state and federal healthcare compliance and regulatory matters, including but not limited to: HIPAA, OSHA, CDC
  • Must demonstrate ability to effectively lead multi-location programs involving employees who are not on-site at the same location
  • Proficiency with Microsoft Office
  • Must possess strong organizational skills
  • Must possess strong communication skills, both written and verbal
  • History of implementing compliance programs a plus


Skills and Competencies:

  • Displays technical and professional expertise in compliance programs or risk management programs.
  • Ability to adapt to changing priorities
  • Communicates effectively, builds relationships, and collaborates.
  • Takes initiative, solves problems, analyzes issues and drives for results.
  • Displays honesty and integrity.
  • Ability to maintain confidentiality.
  • Excellent written and verbal communication skills.
  • Ability to read and interpret regulatory rules and regulations.
  • Strong presentation skills.
  • Time management skills.

Aspen Dental-branded practices are supported by ADMI, a dental support organization that provides non-clinical business support to licensed, independent dentists.

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