Quality Review Specialist

US-NY-East Syracuse
6600 Weighlock Dr
Job Type
# of Openings Remaining

Position Summary

Aspen Dental Management, Inc. (ADMI) is a leading dental support organization that provides non-clinical business support services to independently owned and operated Aspen Dental offices in 36 states. Our purpose? To care for the people who care for the patients, providing expert business support to the largest, fastest-growing branded network of dental practices in the country. This model makes it easier for independent, licensed practitioners to do what they do best: Care for their patients.



As a reflection of current needs and planned growth, we are excited to offer the opportunity to join a dedicated team as Quality Review Specialist.


This is a key role that uses software and company systems to source, obtain, process, audit and analyze standard data reporting and presenting for the REvenue Cycle Management team. This role will measure the quality of work and make suggestions for improvement plans and training needs. This position has no direct supervisory responsibilities but is viewed as a coach and mentor.


  • Review of work & reporting to identify:
    • User Error
    • System Error
    • System enhancements
    • Trending
    • Gaps & or overlap in existing workflows & processes
    • Need for SOP Documents & Reference Material maintenance
    • Training Needs
  • Document and evaluate audit findings in a constructive and positive manner for management
  • Inform manager of escalating concerns related to tasks and assignments
  • Plan, organize and execute tasks and activities with urgency and in accordance with manager's delegated assignments
  • Other tasks as assigned

Minimum Education and Experience

  • Education Level: Associates Degree or Healthcare Certification Required
  • May require relevant work experience
  • Excellent verbal and written communication skills
  • Self-motivated individual with good judgment and discretion
  • Exhibits above-average computer proficiency & attention to detail
  • Excellent time management and organization
  • Excellent problem solving/analysis collaboration

About Aspen Dental Management, Inc.

Aspen Dental-branded practices are supported by ADMI, a dental support organization that provides non-clinical business support to licensed, independent dentists.

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